10 Effective Strategies to Enhance Community Association Management
While the beginning of the year is often seen as the ideal time to adopt new habits, community associations and their board members can benefit from making improvements at any time. Implementing these ten strategies will help align your board and community association for a successful year ahead.
Identify Strategic Priorities
Avoid the tendency to address numerous issues simultaneously by setting clear priorities. Each year, focus on two to four key areas and undertake projects that align with these priorities.
Focus on Community Interests
Effective boards prioritize the welfare of the community. Support board decisions even if they differ from your personal views. Presenting a united front is crucial, and body language during meetings can impact others’ perceptions.
Maintain a High-Level Perspective
Recognize the importance of focusing on big-picture goals rather than getting lost in details. Clearly define the roles of the board and the management company to the residents, and trust the management team to execute policies.
Run Professional and Efficient Meetings
To ensure professionalism during board meetings, preparation and adherence to procedures are essential. Stay focused on the agenda, set aside socializing for after meetings, and handle disagreements respectfully to maintain order.
Adapt to Change
Reassess board processes, vendor contracts, and utility arrangements regularly. Don’t hesitate to update practices or decisions that may be outdated. Reviewing contracts and policies might reveal significant opportunities for cost savings.
Implement Sensible Budgeting
Crafting a realistic budget is essential. Don’t shy away from raising fees if necessary for the community’s benefit. Ensuring adequate reserves and wise spending can maintain the community’s value and appearance.
Embrace Diverse Opinions
Listen to various perspectives, not just the most vocal members. Consider input from different areas of the community to understand the broader picture. Engaging with other board members can provide a more rounded view, aiding in decision-making.
Foster Open Communication
Residents appreciate transparency from the board. Share information about board actions, community events, and emergency protocols. Clearly communicate yearly priorities and goals to foster trust and cooperation.
Delegate Responsibly
Avoid letting board responsibilities overwhelm your life by sharing tasks. Collaborate with your property management company and fellow board members, and consider forming committees to distribute workload and encourage volunteer participation.
Continue Learning and Training
Seek additional training regardless of your experience level. Embrace opportunities to enhance your knowledge and understanding of issues impacting the community. Training for board members is often available through management companies.
Unlike changes in personal fitness, improving community association management can lead to immediate, positive outcomes. There's no better time to start than now!