Creating Effective Board Member Dynamics for Your HOA

The diverse perspectives that each board member brings can be the board's greatest strength. However, these differing opinions can sometimes also be the source of challenges.

When opinions diverge, they can become arguments, which is rarely beneficial. Here are five strategies to foster collaboration within your board.

Motions, not emotions

Boards often consist of community members who are passionate about their neighborhood, which is certainly positive. However, it's crucial to treat board meetings as business meetings, with limited room for emotion. Encourage members to present formal motions, followed by a second, instead of prolonged open discussions. This approach allows constructive input from others, helping to keep meetings business-focused and minimizing emotional impulses. If some board members are unsure about meeting procedures, a property manager can offer guidance.

Set time limits

Long meetings can test even the most dedicated board members. Meetings that extend for hours often suffer from declining decision-making quality. Ideally, board meetings should last less than two hours, with one hour being optimal. Assign specific time limits to each agenda item to encourage efficiency. While you may not always stick to the schedule, having a structured plan helps to avoid meeting fatigue and the impatience that can accompany it.

Prevent the vent

There are times when people just need to express themselves. While this is normal, a board meeting isn't the right venue. Encourage board members to hold each other accountable if someone starts digressing or venting. A timely intervention can halt unproductive behavior. It's important to show respect, acknowledging the member’s passion and opinions, while gently reminding them that the board meeting might not be the best place for airing grievances.

Know the code

It's vital for all board members to be familiar with and adhere to a code of conduct. This establishes clear expectations for behavior during meetings. Disrespect and discourtesy are unacceptable, particularly in board meetings, which function as professional gatherings. Board members should approach these meetings as they would any business meeting. If your board does not have a code of conduct, a property management company can assist in developing one.

Listen

Listening effectively can unify a group. Board members should attentively listen to each other and homeowners. Practice active listening by affirming and summarizing the speaker’s points. Agreement isn’t required, but listening is essential.

While your board consists of various personalities, it is crucial for it to operate cohesively. Implementing these straightforward tips can help achieve unity and effective collaboration.

newsletter

Stay Connected and Informed with Our HOA Insights Newsletter

Stay informed and empowered with our exclusive HOA Insights Newsletter. Join our community of association leaders, homeowners, and management professionals who receive valuable updates and the latest industry trends.