Transforming Difficult Board Members into Positive Influences

Community association boards thrive on the diversity of individuals who volunteer their time. The variety of perspectives, attitudes, and insights they bring is invaluable.

When differing views clash, it can actually benefit the group by preventing any one person from dominating discussions. Diverse opinions add depth, offering new angles for consideration.

However, some individuals seem to thrive on confrontation. Their contrary nature may sometimes disrupt the board's progress.

Here are ten strategies to navigate these dynamics effectively.

Foster an environment of caring

Embracing genuine concern for others' feelings, opinions, and challenges can significantly enhance the culture of a board. Extending this courtesy, even to the most challenging members, can influence the group positively.

Stay positive

Cynicism, defensiveness, or sarcasm do little to foster a constructive atmosphere. Such attitudes can spark a cycle of negativity, leading to persistent conflict and emotional harm. Focusing on positivity can break this cycle.

Withhold judgment

Judging others often comes instinctively, yet it can obstruct open-mindedness. Remaining conscious of your biases toward all members, especially the difficult ones, ensures you don't overlook their potentially valuable contributions.

Easy on the advice

While board members often have expertise, constant advice-giving can be off-putting. Instead, encourage others to share their thoughts before jumping in with solutions. This inclusive approach is especially important when dealing with overbearing members.

Define expectations

Clearly communicating expectations and boundaries can reduce frustration and maintain a manageable workload. This clarity helps all members understand their roles and limitations.

Learn the power of "no"

It's crucial to assertively say "no" when necessary, especially if a member pushes an agenda not aligned with the group's goals. Encouraging others to decline additional responsibilities when needed is equally important.

Make sure everyone’s appreciated

Fostering a sense of mutual appreciation can boost morale. Regularly acknowledge the strengths of all members, particularly the challenging ones, to channel their energy positively.

Agree to disagree

In cases of disagreement, strive for interim solutions that allow operations to continue smoothly. Consensus doesn't require unanimity; it's about accepting decisions for communal benefit.

Be prompt

Address any broken agreements or conflicts swiftly. Quick, decisive responses prevent personal agendas from overshadowing the board's objectives.

R-E-S-P-E-C-T

Respect should be a cornerstone of any board interaction. Even difficult members deserve respect, and they should extend the same courtesy in return. Agreement isn't necessary for respect to flourish.

The strength of a board lies in its diverse voices. By applying these ten tips, boards can harness the potential of all members, turning challenging personalities into valuable assets.